What To Expect

Contact the Childhelp Hotline

Enter the Queue to Get Help

Connect With a Counselor

Chat Walkthrough
1

Safe Space, Not a Reporting Line

The Childhelp National Child Abuse Hotline is a safe, nonjudgmental space for anyone concerned about or affected by child abuse. It is not a reporting line and is not connected to 911 or emergency services.
2

We Ask About You, Not to Identify You

In chat and text, you may be asked your age, gender, and region. This helps us understand your needs, not identify you. We will never ask for names, addresses, or personal details about you or anyone else.
3

When We Have to Share

If you disclose identifying information and a location where a child under 18 is being harmed, or tell a counselor you intend to act on suicidal thoughts (or as otherwise required by law), we may have to share that information with the appropriate authorities.
4

Support, Not Professional Advice

Crisis counseling cannot replace trained professionals in medical, legal, or other fields. The hotline does not provide legal or medical advice.

How To Identify Abuse

Physical Abuse

Emotional Abuse

Emotional Abuse
Sexual Abuse

Sexual Abuse

Neglect

Child Neglect

Find Your State’s Child Abuse Reporting Line

Your safety matters!

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